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Knowledge Base

Device42 Support KB

  • Running Discovery against Microsoft Azure
  • The Front/Back side of the Rack on the room layout
  • How we can monitor Device42
  • Add multiple devices on the same rack unit
  • FAQ - Hidden Option 18 in the VM Console
  • What does "You are over your license count for Devices" message means
  • Understanding Authentication in Device42
  • How we can remove ports and IP addresses from devices via API
  • Device42 default credentials and how we can change them
  • Add available IPs to subnet
  • How to resize a rack on the room layout
  • Get/Create/Update Switch Ports
  • Add custom fields to VLAN using API
  • Controlling Secret Access via AD Groups
  • Updating Device Categories via Import/Export Tool
  • Mapping blades into their slots inside the chassis
  • Secrets Management, Permissions and Options
  • Editing and saving pre-defined reports
  • How to add ports to devices
  • What is the option "Is monitoring enabled:" on the device page and how we enable it ?
  • Removing stale records with auto clean rules
  • Customizing Device42 column lists
  • Dell Warranty Sync job is not updating all devices
  • Reviewing Audit History to troubleshoot discovery issues
  • How to add connectivity between devices
  • Device42 required network ports quick reference guide
  • Show hardware model ports on the Device layout
  • Using Application Dependency Mapping to help build more secure firewall rules.
  • Tags vs. Custom Fields. Which should I use?
  • How to access hidden menus such as asset types and service levels
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Device42 Support Portal