questions about license

Python

• June 14, 2024 09:17

hello guys

i have 2 questions about licensing:

1. if i purchase a license, when will be the starting date of the license? the time i purchased it or the time i inserted it in the software?

2. what will happen if the license expired? does the functionality of the software fully disabled?

thanks

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• 

  Christopher Benigni

  • June 24, 2024 13:52
  • Edited

  Thank you for reaching out!

  1.  The start date will be based on the date you purchase the license, not when you insert it.   
  
  2.  When a license expires, the functionality is disabled and you will need to renew your license.  You may contact your Account Executive or you can reach out to support@device42.com so the proper team can assist  you.  Please Note:  While the license is disabled, the data remains safe as no data is deleted or removed.

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