Active Directory sign-in and error log

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    Raj Jalan

    When it comes to active directory, authentication is being handled externally(on the AD server). Could you please check the logs on the AD server the user is authenticating to? 

    You can email us(support@device42.com) the log bundle from appliance manager(Application > Generate Log Bundle) and we can take a look if there is anything logged internally. 

    Thanks,

    Raj.

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