scheduled jobs failed

Matan Cohen

• December 05, 2022 13:23

Hi,

After a few days, the scheduled jobs stop running and when we try to run the jobs manually we get the following error: "Task is already running"
When there is actually no running job or stuck job.
After restarting the server the problem is solved.

Would appreciate help.
Thanks

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• 

  Peter Soden

  • December 30, 2022 09:56

  Are they Windows Based Jobs? if so the WDS has crashed as it's probably been overloaded
  
  you can restart the WDS with the following powershell command :-
  
  Get-Service "Device42.Service" -ComputerName "WDS01" | Restart-Service -PassThru
  
  I'd suggest catching up with your success engineer to discuss your infrastructure build out.

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